Last Updated: 04/20/2024
Welcome to Mellow Market (“we”, “us”, or “our”). By accessing or using our website mellow.market (the “Site”) and/or purchasing products from our online cannabis store, you (“you” or “the customer”) agree to abide by and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using the Site or purchasing any products from us.
You must be at least 21 years of age (or the legal age in your jurisdiction) to purchase cannabis products from our online store. By accessing this Site, you confirm that you are of legal age to purchase cannabis in your jurisdiction. If you are under the age of 21, you are not permitted to use this Site or purchase cannabis products from us.
By placing an order through our Site, you agree to comply with all applicable laws, regulations, and ordinances governing the purchase, possession, and use of cannabis in your jurisdiction. It is your responsibility to ensure that cannabis consumption and possession is legal in your location. We reserve the right to refuse any order that does not comply with these laws.
We offer a range of cannabis products, including but not limited to dried flower, concentrates, edibles, topicals, and accessories. All products on our Site are intended for personal use only. We make every effort to provide accurate descriptions and images of products, but we do not guarantee that the product descriptions, images, or other content on the Site are complete, current, or error-free.
By placing an order through our Site, you are making an offer to purchase the products you have selected. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to situations where we are unable to verify your information, there is a problem with the payment processing, or if the product is out of stock.
We accept payment through various methods, including credit cards, debit cards, and other payment services that we may offer. All transactions are processed securely through third-party payment processors. By providing payment information, you authorise us to charge your selected payment method for the total amount of your order, including any applicable taxes, fees, and shipping charges.
We offer shipping to eligible addresses within our service area. Shipping fees, delivery times, and applicable taxes will be displayed at checkout. We are not responsible for any delays or issues caused by the shipping carrier. All orders are shipped in compliance with applicable laws regarding the shipment of cannabis products.
Please note that some jurisdictions may restrict or prohibit the delivery of c*nnabis products. It is your responsibility to ensure that the delivery address is in a location where cannabis products can be legally delivered.
Due to the nature of our products, we do not accept returns or exchanges of c*nnabis items, unless they are damaged or defective upon receipt. If you receive a damaged or defective product, please contact us within 1 day of receiving the product to initiate a product quality complaint. All product quality complaint requests must include proof of purchase and photos of the damaged or defective items.
We take your privacy seriously. Please review our Privacy Policy, which governs the collection, use, and disclosure of your personal information when you visit our Site or make a purchase. By using the Site, you consent to the practices described in the Privacy Policy.
All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Mellow Market or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or otherwise use any of the content on this Site without our express written consent.
You agree not to use this Site for any unlawful or prohibited purpose, including but not limited to:
All products on our Site are sold as-is, and we make no warranties, either express or implied, regarding the quality, safety, or effectiveness of our products. You use our products at your own risk. We do not guarantee that the products you receive will meet your expectations, and we are not responsible for any adverse effects caused by the use of our products.
To the fullest extent permitted by law, Mellow Market and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or purchase of products, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the product(s) giving rise to the claim.
You agree to indemnify, defend, and hold harmless Mellow Market, its officers, directors, employees, agents, and affiliates from and against any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Site or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of your country, without regard to its conflict of law principles. Any legal action or proceeding under or in connection with these Terms shall be brought exclusively in the courts located in your country.
We reserve the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be posted on this page, and the updated Terms will be effective immediately upon posting. By continuing to use the Site after such changes are posted, you agree to be bound by the updated Terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Mellow Market
Email: hi@mellow.market
Phone: 07700142009
Address: 61 Bridge Street, Kington, HR5 3DJ
By using our Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.