Mellow Market

Contact Us

Got a question, need help with an order, or want to speak to the Mellow Market team? Drop us a message and we’ll get back to you as soon as we can.

Please include as much detail as possible so we can help quickly, especially if your message is about an order, delivery, payment, return or product question.

Send us a message

Use the form below and we’ll reply as soon as possible.

Your name

Email address

What is this about?

Order number, if relevant

Message

Please do not include full card details, passwords or sensitive payment information in your message.

Customer support

For order help, delivery questions, account support or product enquiries, contact us using the form on this page.

Email hi@mellow.market

Before contacting us

Include your order number if you have one.
Use the email address linked to your order.
Send photos if your enquiry relates to damage or delivery issues.
Check your spam folder if you are waiting for a reply.

Business enquiries

Interested in working with Mellow Market, wholesale opportunities, supplier discussions or partnerships? Send us a message and choose “Wholesale or partnership”.

How we can help

🛒

Orders

Questions about existing orders, checkout, order updates or account details.

📦

Delivery

Help with shipping, tracking, delivery times, missing parcels or address issues.

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Returns

Support with returns, refunds, damaged items or anything that did not arrive as expected.

✿

Products

Questions about ingredients, availability, product types, restrictions or product information.

Important note

Product availability, age restrictions, shipping rules and local laws may vary by country, region or territory. Please make sure any product you purchase is lawful to buy, import, possess and use in your location.

Mellow Market cannot provide medical, legal or regulatory advice. For health, legal or compliance questions, please speak to a qualified professional.