Privacy Policy
Last Updated: 04/20/2024
At Mellow Market (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring a safe online experience when visiting our website, Mellow.Market (the “Site”). This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By accessing or using our Site, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
A. Personal Information:
- Account Information: When you create an account or make a purchase, we may collect personal details such as your name, email address, mailing address, phone number, and payment information (credit/debit card details, billing address).
- Age Verification: In compliance with legal regulations regarding c*nnabis sales, we may require age verification and collect data such as your date of birth to confirm your eligibility to purchase cannabis products.
- Order Information: We collect details about the products you purchase, your shipping preferences, and any communication related to your orders.
B. Non-Personal Information:
- Device and Usage Data: We automatically collect information about your device (e.g., IP address, browser type, operating system) and your use of the Site (e.g., pages viewed, time spent on pages, referring URLs).
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, track user behaviour, and gather demographic data. You can adjust your browser settings to manage cookie preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: To process your orders, including payments and shipping.
- To Improve Our Services: To enhance your shopping experience, personalise content, and improve the functionality of the Site.
- To Communicate with You: To send order confirmations, updates, promotions, or other customer service-related messages. You may opt out of promotional communications at any time.
- To Comply with Legal Obligations: To meet legal and regulatory requirements, including age verification, reporting, and record-keeping requirements related to the sale of c*nnabis products.
3. Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us with business operations, such as payment processing, shipping, marketing, and analytics. These service providers are required to protect your information and use it only for the purposes for which it was provided.
- Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request (e.g., to comply with state or federal c*nnabis regulations).
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Your Rights and Choices
As a user, you have certain rights regarding your personal information:
- Access and Update: You can review and update your personal information by logging into your account.
- Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
- Delete or Request Information: You can request to delete or obtain a copy of the personal information we have collected about you by contacting us at hi@mellow.market
6. Age Restrictions
Our Site and services are intended for individuals who are of legal age to purchase c*nnabis products in their jurisdiction. By using this Site, you confirm that you are at least the minimum legal age for c*nnabis consumption in your state or country.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Mellow Market. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the top of the document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Mellow Market
Email: hi@mellow.market
Phone: 07700142009
Address: 61 Bridge Street, Kington, HR5 3DJ.
